Professional Block Management Across Sussex Professional care for apartment buildings, Resident Management Companies (RMCs), Right to Manage Companies (RTMs), freeholders and developers. Request a Complimentary Management Review Sign up for our monthly newsletter 'Pillars & Posts'! For the latest Block Management news Sign up here Callaways Block Management in Brighton & Hove Callaways Limited has been serving property owners across Brighton & Hove for many decades, building a reputation for professionalism, integrity and outstanding customer service. Our Block Management Services division has been established with a clear purpose: to raise the standard of block management for residential, mixed-use and small commercial developments throughout Brighton & Hove. We recognised that many leaseholders, Resident Management Companies (RMCs), Right to Manage (RTM) companies and freeholders were becoming increasingly frustrated with poor communication, slow responses and a lack of transparency from their managing agents. Our approach is different. We believe block management should be proactive rather than reactive, with clear communication, sound financial management and genuine accountability at the heart of every instruction. Whether managing a converted period property with just a handful of apartments or a larger purpose-built development, our focus remains the same: protecting the value of our clients’ assets while creating safe, well-maintained and professionally managed buildings that residents are proud to call home. Our experienced team works closely with Directors, leaseholders and contractors to ensure statutory compliance, effective maintenance planning, appropriate buildings insurance, accurate service charge administration and long-term budgeting. Through careful financial control and preventative management, we aim to deliver excellent value while helping to minimise unexpected expenditure wherever possible. As part of Callaways Limited, our clients benefit from the strength and heritage of an established independent property company with extensive local knowledge of Brighton & Hove. We continue to invest in our people, systems and technology so that every development receives a responsive, professional and personal service built on trust, expertise and long-term relationships. Contact Us Now Quick Contact Name * Email * Enquiry Type -- Enquiry Type --SalesLettingBeach HutsValuationsProperty ManagementAuctionsBlock Management Message * reCAPTCHA Submit If you are human, leave this field blank. Stay up-to-date with our Pillars & Post Newsletter – Sign up here Read our latest reviews Posted on Google Shanon Maskell 01/04/2025 I have been a tenant of Callaway for 11 years in October 2025. It was my first experience of renting and have found that Callaway are amazing Landlords I would highly recommend them to anyone considering renting or buying. Posted on Google Steve Wiltshire 28/03/2025 We have been with Callaways for over 7 years and can’t praise them highly enough. Nothing is too much trouble for them, they are quick and efficient at any problem you have. All the staff are on a first name basis which makes it more personal and always there to help or advise. Every aspect of Callaways is carried out to the highest of standards and with respect. Posted on Google Ceri Roberts 28/03/2025 I’ve rented through Callaways for several years and have always found the team to be helpful and responsive. They’re quick to respond to any issues, and always consider the tenant’s experience and point of view, so I always feel that I’m treated fairly. Posted on Google Tim W 26/03/2025 We have been using Callaways Lettings Service for many years and have received a consistantly good service from their dedicated staff. We have been particularly impressed with their knowledge and expertise of the lettings business and their ability to work closely with the Building Management Teams. This has resulted in good relations with Landlords and the speedy resolution of maintenance and tenant issues. Callaways are equally professional in their management of home sales, something we are currently experiencing with them. Posted on Google Mark Simpson 26/03/2025 As a contractor specialising in Gardening, I’ve had the pleasure of working with Callaways over the past year. Tenants are always informed of my arrival and I am given detailed work’s orders to complete the jobs I am asked to do. I highly recommend Callaways! Posted on Google joe gray 18/09/2024 Thank you to Laura at Callaways for making the process of purchasing our new beach hut such a seamless experience! From our first viewing, to finalising our offer, providing all the necessary information and documentation, and helping with the paperwork, we couldn’t have asked for more. We are over the moon with our new hut and looking forward to making memories ❤️ Posted on Google Ananya Shrivastava 10/06/2024 I came in touch with Callaways, via Rightmove. I was aware that finding a rental in Brighton is a tenuous process, but, Callaways was a gush of fresh air, as opposed to what I heard. I had interacted with James Duffy, who’s a Branch Manager at Callaways, and was delighted to observe how smooth my transition with them was! Professional, diligent, transparent, always on-time, and quick to understand and process the requests! For someone who recently moved, it was a great help. From the administrative side, Laura Simpson was friendly, welcoming, responsive, and understanding. Interacting with these two made the transition a whole lot easier. I’d recommend them to anyone without a doubt. Posted on Google Justin 15/10/2023 Callaways have served us for nearly 10 years. They helped us prepare a property for rent, fully managed the rental property and have just sold the property for us. Throughout that time we have found them to be professional, courteous and proactive. They provided advice when required and arranged everything that needed to be done. Our experience with all Callaways staff has been positive but for many years now most of our interactions have been with Jacqui on the lettings side and James on the sales. Both seem so suited to their roles and are just the sort of people you want to look after or sell your property. We had no previous experience of letting agents but we know in Jacqui and Callaways, very good ones do exist. For the sale, James showed excellent communications. He was instrumental in keeping everyone talking, chasing progress and getting it done. Thank you all. Sell Your Property Thinking of selling your property? Wilbury Residential at Callaways (crafted in Hove since 1935), combines a fresh, personal approach with more than 90 years of property experience in Brighton & Hove. From an informed, realistic valuation and stand-out marketing to skilled negotiation and hands-on sales progression, we’ll be alongside you from the first conversation to handing over the keys. Our aim is simple: to showcase your property at its best, reach the right buyers and achieve the best possible result, with expert advice and clear communication every step of the way. Speak with Our Sales Team Let Your Property Looking to let your property? Wilbury Residential at Callaways, combines local knowledge, experienced people and a genuinely hands-on approach to make being a landlord as straightforward as possible. From finding and referencing the right tenant to rent collection, compliance and full property management, our team can take care of as much, or as little, as you need. We’ll look after your property, keep you informed and help protect your investment, giving you the confidence that your property and your tenants are in capable hands. Speak with Our Lettings Team Sell Your Beach Hut Thinking it’s time to sell? Darling Beach Huts at Callaways specialises in the wonderfully unique world of buying and selling beach huts. From understanding local values and licence requirements to marketing, negotiation and completing the sale, our experienced team will guide you through every step. With specialist knowledge of the local beach hut market and a genuine love of coastal life, we make buying or selling your beach hut straightforward, personal and enjoyable – leaving you to concentrate on the important bit: making the most of life by the sea. Explore Beach Huts For Sale Latest News Residential Block is a Small Business Residential Block is a Small Business Is yours being run like one? A residential block might not look ... Continue Reading Day-to-Day Block Maintenance Day-to-Day Block Maintenance Who Actually Deals With What? A broken door closer. A communal light that ... Continue Reading Testimonials Dear Heather I wanted to thank you for the excellent and speedy service which you have given Natalie and I in respect of the sale of our beach hut. All complete in just two and a half weeks from instruction to completion, this must be a record! You have looked after us well and it is much appreciated. Very best wishes Mr BD (Beach Hut Owner) I have had a really great experience renting with Callaways; they are such a knowledgeable, supportive, kind, professional, courteous, personable, organised, and helpful team. I have felt very well looked after in terms of gas safety, electrical safety and fire safety; all certificates and reports are up to date; contractors are all very polite, friendly and professional. I have only ever had to report one repair and it was looked after really quickly and was totally stress-free. My flat is a happy, safe, good quality home that I enjoy living in. Ms JV (Tenant) Ms JV (Tenant) “Buying & selling can be quite traumatic – Callaways were always in control. I was so impressed they are now my letting agent.” Mrs H (Buyer, Brighton) “Dear Heather, Many thanks for the comprehensive valuation document which I’m pleased to say has served its purpose well… Thanks again for the excellent service and indeed the great advice you gave me prior to the valuation. Regards” Mr SC (Hove Beach Hut Owner) 5***** “We have been with Callaways for over 7 years and can’t praise them highly enough. Nothing is too much trouble for them, they are quick and efficient at any problem you have. All the staff are on a first name basis which makes it more personal and always there to help or advise. Every aspect of Callaways is carried out to the highest of standards and with respect.” S Wiltshire Nothing is too much trouble “I would personally like to thank you and the agency for your co-operation over the past two years. I have to point out that of all the agencies we’ve had in the past six years in Brighton you have been truly the most professional and co-operative! “ Mr P (Landlord, Brighton) “I have been a tenant of Callaways for 11 years in October 2025. It was my first experience of renting and have found that Callaways are amazing Landlords I would highly recommend them to anyone considering renting or buying.” Shanon M Amazing “Hi James, Thank you for the report and also for taking the time to call last week. I agree with all of your recommendations and please go ahead and obtain the quotes for the extra fans, redecoration and the plaster maintenance. I am happy for the tenants to decorate the lounge, provided that it is in reasonably neutral colours and uniform i.e. no ‘feature’ walls! Thank you for all of your help and first class communication over the past year. With best wishes, have a great Christmas and enjoy your leave.” Mr R G (Landlord, Hove) Ten years ago I bought a flat through Callaways. I found tenants through Callaways. I have just sold that flat with Callaways. Every step of the way they have been professional, given spot on advice & taken so much of the hassle out of it. James Duffy has been excellent. I had a difficult sale due to freeholder issues & his knowledge & efficiency have made all the difference. I highly recommend this agent. T Pelekanou (Landlord & Seller) Spot on Advice Dear Heather Trust this email finds you well. I am writing to you today, to inform you of the excellent service I have been receiving from Vanessa. Most correspondence happens at contract initiation and renewal as you would know. I would however like to highlight and compliment Vanessa on her excellent service provided, throughout my tenancy (over a year) She is efficient, prompt in responses and really takes pride, I might add that i was not an “easy” tenant, however she always showed patience and always took the time to explain processes and circumstances. She is an asset to your organization Satisfied tenant and customer Mrs MN Review Callaways Sussex Lettings
